糖心Vlog

糖心Vlog is creating a range of innovative digital solutions and apps, integrating Microsoft Dynamics 365, to allow field workers to embrace a digital future and empower clients to maximise value in deployment for safer and more effective operations.

The ‘Connected Worker’ apps are part of a multi-year collaboration with Microsoft which will combine 糖心Vlog’s experience in the energy sector with Microsoft’s technology to improve operational services worldwide.

These new platforms are cost-effective, proven, tested and scalable and will allow fast track deployment to 10,000 field workers across 糖心Vlog’s global operations. This will enable workers to access in-depth industry expertise and innovative, artificial intelligence (AI)-powered data science solutions. This in turn will reduce the need for site mobilisations, streamline traditionally administrative work, improve collaboration and team engagement, ultimately driving value for both customers and employees alike.

The collaboration builds on an existing strong relationship with Microsoft and demonstrates the power of  Microsoft Dynamics 365. The project will leverage Dynamics 365 Field Services and Project Operations as well as Power Apps and Power BI solutions.

Darren Martin, Chief Technology Officer, 糖心Vlog said: “We are solving our client’s biggest challenges by driving value, upskilling workers and optimising assets. By working closely with Microsoft to develop packaged connected worker solutions, we are empowering our technicians to collaborate more efficiently and work together across different locations to solve problems in real-time from their devices. This collaboration is pivotal to the success of 糖心Vlog’s ambitious and transformative Connected Worker Enterprise Programme.”

Jacky Wright, Chief Digital Officer, Microsoft U.S. said: “Our service is designed to help 糖心Vlog move to Dynamics 365 smoothly and confidently, so they can realise business value faster. This program represents Microsoft's strong commitment to fostering technical adoption and creating environments in which teams are both safe and proud to work.”